Buying & support
A little help.
A clear next step.
Find your files, ask a product question or request a refund.
Your files & access
After checkout, return from Paystack to your BGM confirmation page. Once payment is confirmed, your download buttons appear there.
Keep the confirmation page in the same browser. Download links last 10 minutes; “Check payment again” refreshes them. Your purchase does not expire with a download link.
Automatic access emails are currently unavailable. If you have lost your page, cleared browser data or need another device, contact support with your payment reference and checkout email. BGM verifies the purchase before providing access.
Open purchase support →Before you pay
Current prices and supported currencies appear on each product and at checkout. Payment is completed on Paystack; available payment methods depend on the provider and your location.
If you have paid but confirmation is pending, check the confirmation page again. Do not pay a second time. Contact support if you still need help.
Check product contents and ask about software requirements before buying. Guides do not guarantee jobs, scholarships, clients or income. Custom service work is discussed separately.
7-day refund policy
Changed your mind?
Let us know within 7 days.
You can request a refund for a digital product within 7 days of purchase.
Email badmurs0@gmail.com or contact BGM on WhatsApp. Include the product name, the email used at checkout and your payment reference so the purchase can be verified.
Never include card details, passwords or private download links. BGM will confirm the request and next steps. Custom service terms are agreed in the project proposal.
Talk to BGM
For product questions, mention the resource you are considering. For an existing purchase, include your product name, checkout email and payment reference.